To better serve site visitors, Government of Alberta ministry web content is being centralized on Webpages on this ministry site will be either relocated to or removed over the next few months. Messaging and redirects will help guide you to updated content during and after this transition. Scheduled completion date for this project is March 31, 2019. Thank you for your patience as we proceed with these changes.

Contact Us

Environment and Parks (AEP) Contacts

PLEASE NOTE: Due to a fire in the Forestry Building, the Information Centre is currently operating remotely. We now have limited telephone service, and are able to answer calls during normal business hours. If we miss your call, please leave a voicemail; it will be returned within one working day, as will any e-mail messages.

Information Centre

Alberta Environment and Parks
Main Floor, Forestry Building
9920 108 Street
Edmonton Alberta Canada T5K 2M4

Hours of Operation:

8:15 a.m. - 4:30 p.m. Monday – Friday
Closed: Weekends & Statutory Holidays

Call Toll Free Alberta: 310-3773
Outside Alberta: 1 780 944-0313
Toll Free: 1 877 944-0313

AEP Emergency Numbers

Forest Fire - Toll Free:
Telus Mobility:

310-FIRE (3473)

Report a Poacher - Toll Free:
Telus Mobility:
1 800 642-3800
24-hour Environmental Hotline 1 800 222-6514

AEP Media Inquiries

Contact any Provincial Government Employee Toll Free in Alberta

The 310- service allows you to access the province-wide toll free service without paying long distance or airtime charges:

  1. Dial 310-0000
  2. Wait for the operator prompt
  3. Dial the 10-digit telephone number of the person you wish to reach

Search the Government of Alberta (GOA) Telephone Directory for AEP divisions and staff members:

Government of Alberta Telephone Directory

Search the Government of Alberta (GOA) Telephone Directory for all GOA departments and staff:

Question and Comments

The Government of Alberta Questions and Comments feedback form is one way for Albertans to talk to their provincial government.

Your feedback is important to us! Submit your comments or questions through the Government of Alberta Questions and Comments feedback form to ensure that they will be directed to the right government contact person. Your concerns will be addressed as quickly as possible.

Service Alberta

For general information about the Government of Alberta:

Telephone - Toll free in Alberta: 310-0000
Telephone - Outside Alberta: 780 427-2711

For a listing of programs and services across government, visit:


Page Information

Updated: Aug 20, 2018